Walkabout? Walk about?

Another great management tool. On a regular basis (sometimes every day), management walks from department to department and discusses with the department team the current state of affairs. Items discussed are productivity, scrap, customer concerns, status of improvement projects. This is the opportunity for the department team to speak and ask for help (more resources, remove road blocks and so on).

Indeed another great way to get management on the floor and for management to know what is going on.

Just like MBWA and LPA, no hiding behind the desk or email. And it works.....